Andrew N. K. Chen

Photo of Andrew N. K. Chen
  • Ronald G. Harper Professor
  • Analytics, Information, Operations academic area

Contact Info

785-864-7529
Capitol Federal Hall, Room 4114
Lawrence

Biography —

Andrew N. K. Chen’s current teaching and research interests include knowledge management, AI applications, IT business value, human computer interface design, information privacy, emerging/essential information technology, and auditing data analytics.

His research work appears in MIS Quarterly (MISQ), Information Systems Research (ISR), Journal of Management Information Systems (JMIS), Journal of the Association for Information Systems (JAIS), Decision Support Systems (DSS), Information & Management (I&M), Decision Sciences (DS), European Journal of Operational Research (EJOR), Journal of Knowledge Management (JKM) among others, and international conferences and workshops such as ICIS, AMCIS, PACIS, DSI, and WITS. He has served as the editor-in-chief of Decision Support Systems.

Education —

Ph.D. in Operations and Information Management, University of Connecticut
M.S. in Accountancy, George Washington University
B.B.A. in Accounting, Soochow University, Taiwan

Research —

Research interests:

  • knowledge management
  • business value of information technology
  • human computer interaction
  • robust databases
  • healthcare information systems

Teaching —

Teaching interests:

  • strategic information technology planning
  • contemporary and emerging information technology
  • web technology applications and programming
  • computer networking
  • database management
  • business intelligence
  • accounting information systems

Selected Publications —

Lee, Y., Chen, A., Wang, W. (2025). Push it Cross the Finish Line – Designing Online Interface to Induce Choice Closure at the Post-Decision Pre-Purchase Stage. Information Systems Research - Issue 3 | Volume 36. https://doi.org/10.1287/isre.2021.0085.
Lee, G., Chen, A., Hess, T. (2017). The Online Waiting Experience: Using Temporal Information and Distractors to Make Online Waits Feel Shorter. Journal of the Association for Information Systems - Issue 3 | Volume 18. https://doi.org/10.17705/1JAIS.00452.
Lee, Y., Chen, A., Ilie, V. (2012). Can Online Wait Be Managed? The Effect of Filler Interfaces and Presentation Modes on Perceived Waiting Time Online. MIS Quarterly - Issue 2 | Volume 36.
Lee, G., Chen, A. (2011). Usability Design and Psychological Ownership of a Virtual World. Journal of Management Information Systems - Issue 3 | Volume 28. https://doi.org/10.2753/MIS0742-1222280308.
Chen, A., Edgington, T. (2005). Assessing Value in Organizational Knowledge Creation: Considerations for Knowledge Workers. MIS Quarterly - Issue 2 | Volume 29.
Chen, A., Goes, P., Marsden, J. (2003). A Query-Driven Approach to the Design and Management of Flexible Database Systems. Journal of Management Information Systems - Issue 3 | Volume 19.