Marketing Business Law Academic Area


Thu, 06/18/2026

How tipping culture in the U.S. may feel different for World Cup visitors

KU assistant professor of marketing Rob Waiser explains how tipping norms differ in the U.S. and why they may surprise World Cup visitors.
Tue, 05/05/2026

Marketing expert develops framework providing retailers strategies for organizing around ecosystems

In a new article, Murali Mantrala, the Ned Fleming Professor of Marketing at the University of Kansas, provides a practical framework for how retailers can deploy an ecosystem-centric strategy focusing on interdependent sets that jointly create and capture customer value.
Thu, 04/16/2026

Five Questions with Wendy Hind

In our Five Question series, faculty at the University of Kansas School of Business share their insights, experiences and advice for students.
Tue, 04/14/2026

KU Professional Selling Program, King’s Hawaiian mark sixth year of sales competition with record participation

The sixth annual KU Professional Selling Program/King's Hawaiian Sales Competition brought a record-breaking 15 teams to the KU Conference Center in Lawrence.
Mon, 04/06/2026

KU Business faculty experts discuss: Tipping culture and consumer behavior

Jonathan Beck, assistant professor of marketing at the KU School of Business, explains how tipping culture has evolved in recent years and how it's changed consumer behaviors.
Fri, 03/13/2026

Strategies for fixing out-of-control tipping practices revealed in new article

In a new article, Rob Waiser, assistant professor of marketing, examines how tipping — a social process once confined to hospitality — is now appearing in unexpected places and becoming more expensive. But when designed thoughtfully, it can reinforce customer centricity rather than undermine it.
Thu, 03/05/2026

KU Business announces 2026 Sutton Lecture with VML innovation leader Brian Yamada

The University of Kansas School of Business will host Brian Yamada, global chief innovation officer at VML, for the Walter S. Sutton Lecture at 5 p.m. April 8. His talk, “From Madison Avenue to Machine Learning: Business Ethics at the Speed of AI,” will explore the ethical questions emerging as artificial intelligence transforms marketing, technology and business.
Thu, 02/19/2026

Witnessing service workers being treated poorly inspires bigger tips, study finds

In a new article, Jonathan Beck, assistant professor of marketing at the University of Kansas, finds that customers who witness incivility toward service employees experience feelings of pity, followed by increased emotional support and, ultimately, an increased tip for the target employee.
Mon, 02/16/2026

Meet the KU Business staff: Megan Maresh, Professional Selling Program

Megan Maresh, assistant director and area industry mentor for the Professional Selling Program, has spent her career working with students of all grade levels.
Tue, 12/16/2025

Superman’s bygone battle with hate group provides strategy for thwarting modern conspiracy theories

In a new book chapter, Colin McRoberts, associate teaching professor of business at the University of Kansas, traces the story of Superman’s battle with the Ku Klux Klan in a 1946 radio serial and suggests it may provide strategies for thwarting the damage done by conspiracy theories.
Mon, 11/24/2025

Strong incentives may lead to even more employee burnout, research finds

In a new article, Rob Waiser, an assistant professor of marketing at the University of Kansas, examines how firms should account for effects like fatigue and burnout when designing incentive compensation for their employees.
Wed, 10/29/2025

KU professor’s lifetime contributions to academic sales research earn American Marketing Association recognition

Murali K. Mantrala, Ned Fleming Professor of Marketing, has been named the 2026 recipient of the Lifetime Achievement Award from the AMA's Selling and Sales Management Special Interest Group.
Wed, 08/20/2025

B2B sales now require a ‘holistic’ selling approach, study finds

In a new study, Murali Mantrala, the Ned Fleming Professor of Marketing at the University of Kansas, examines how the key role of the salesperson has evolved in business-to-business sales, in response to changing buyer behavior during the purchase journey.
Wed, 01/22/2025

KU Business faculty experts discuss: Artificial intelligence and digital marketing

Generative AI programs like ChatGPT have already become widely used in schools and the business world, but how much do users know about the machines they are putting information into every day? While there are cautions to take when using AI both for work and play, businesses and students can...

Mon, 10/14/2024

Crowdsourcing proves more accurate than retail-buying experts at predicting fashion demand

In a new paper, Murali Mantrala, the Ned Fleming Professor of Marketing at the University of Kansas, finds that crowdsourced forecasts from ordinary customers are more accurate than those of expert fashion buyers. The research also determines an ideal crowd size and composition for predicting demand for fashion items in retail buying decisions.
Thu, 01/18/2024

KU Business faculty experts discuss: Branding

Jessica Li, marketing professor, provides insights on branding and identity
Thu, 01/12/2023

Costs vs. benefits of COVID-19 lockdowns and mask mandates revealed in new research

LAWRENCE — Beginning in 2020, most state governors ordered lockdowns and mask mandates to combat the COVID-19 pandemic. But a new study examines how the value of these actions also came with costs. ...

Fri, 07/15/2022

People underestimate the surprising impact of reaching out, study finds

LAWRENCE — Although the pandemic instigated an environment of isolation, it also provided an impetus for people to reach out and reconnect with others. ...

Wed, 03/09/2022

Facial characteristics of female candidates hinder electability by conservative voters, but not liberals

Wed, 12/22/2021

New strategy for cross-border marketing relies on interdependent ecosystem

LAWRENCE — The COVID-19 pandemic, coupled with supply chain obstacles, has made the international marketplace even trickier for businesses to navigate. But Murali Mantrala, Ned Fleming Professor of Marketing, advocates that companies consider a new approach. ...

Mon, 08/09/2021

Professor receives lifetime award from American Marketing Association group

Murali K. Mantrala, Ned Fleming Professor of Marketing, has received a 2021 Lifetime Achievement Award from the Retailing and Pricing Special Interest Group of the American Marketing Association (AMA). ...

Fri, 02/19/2021

Marketing professor recognized with American Marketing Association award

Murali K. Mantrala, Ned Fleming Professor of Marketing, has been awarded the 2020 Don McBane Special Recognition Award from the American Marketing Association’s Selling and Sales Management Special Interest Group (SIG).
Wed, 08/12/2020

Donor incentives don't always equate to more charitable giving, study finds

LAWRENCE — People are accustomed to getting cash in the mail from an aunt or grandparent. But what about from complete strangers? ...

Wed, 10/23/2019

School of Business researcher to deliver 2019 Sutton Lecture

The University of Kansas School of Business Walter S. Sutton Lecture Series this year will feature Jessica Li, associate professor of marketing at the business school. ...

Thu, 09/26/2019

Spread of 'pseudolaw' scammers and victims thwarts court system

LAWRENCE — We’ve entered the golden age of legal nonsense. ...

Thu, 09/26/2019

Spread of ‘pseudolaw’ scammers and victims thwarts court system

Thu, 11/29/2018

Strong economy, retailers' nimble tactics make Black Friday sales look promising, marketing experts say

LAWRENCE — Retailers likely will be happy with sales results of Black Friday, signaling many have changed their tactics in recent years to handle both in-store and online shoppers, according to two marketing faculty members in the University of Kansas School of Business. ...

Mon, 11/19/2018

Strong economy, retailers' nimble tactics make Black Friday look promising, marketing experts say

LAWRENCE — Retailers likely will be happy with sales results of Black Friday, signaling many have changed their tactics in recent years to handle both in-store and online shoppers, according to two marketing faculty members in the University of Kansas School of Business. ...

Fri, 09/07/2018

Nike's Kaepernick ad shows brands aligning with target market via social issues, marketing professor says

LAWRENCE — As Nike on Thursday night aired its commercial featuring free-agent quarterback Colin Kaepernick, the public response will provide more evidence on how consumers react to brands weighing in on political and social topics, according to a University of Kansas marketing researcher. ...

Thu, 02/01/2018

Are expensive Super Bowl ads worth it? It depends, marketing scholar says

Media Contacts

Lauren Cunningham

School of Business

785-864-9540